Terms and Conditions

General Terms and Conditions (GTC)

for the online shop Artimoo Store – artimoo.com

1. Scope

1.1. These General Terms and Conditions (hereinafter referred to as "GTC") apply to all orders placed by consumers (§ 13 BGB) via our online shop Artimoo Store under the domain artimoo.com .

1.2. Any differing terms and conditions of the customer will not be recognized unless we expressly agree to their validity in writing.

1.3. The contract language is German .

2. Contracting parties

The purchase agreement is concluded with:

Artimoo Store
Alt Fermersleben 80B
39122 Magdeburg
Saxony-Anhalt, Germany

Email: artimoo.store@gmail.com

3. Formation of the contract

3.1. The presentation of the products in the online shop does not constitute a legally binding offer , but rather an invitation to submit an order (invitatio ad offerendum).

3.2. By clicking the "Buy now" / "Order with obligation to pay" button, you submit a binding offer to conclude a purchase agreement for the goods contained in the shopping cart.

3.3. After submitting your order, you will first receive an automatic confirmation of receipt by email. This confirmation merely documents that we have received your order and does not yet constitute acceptance of your offer.

3.4. The contract only comes into effect when we:

  • We will explicitly accept your order via email as an "order confirmation" or
  • We will send the goods to you and confirm the shipment via email.

3.5. We store the contract text (order details and terms and conditions). You can view the terms and conditions at any time on our website. The order details will be sent to you by email and, for security reasons, are no longer directly accessible online.

4. Personalized Products

4.1. A large part of our product range consists of personalized or custom-made products (e.g. with names, texts, motifs or designs created specifically according to your specifications).

4.2. You are responsible for ensuring that the content you submit (texts, names, images, designs, etc.) is correct and does not infringe any third-party rights (e.g., copyrights, trademark rights, personality rights).
You are solely liable for any legal infringements caused by content you provide; you indemnify us against all third-party claims in this respect.

4.3. Please carefully check your entries (e.g., names, dates, colors, designs) before submitting your order. Subsequent changes are generally not possible once production has begun.

4.4. Personalized products are excluded from the right of withdrawal according to § 312g para. 2 no. 1 of the German Civil Code (BGB). Cancellation or return is generally not possible unless there is a defect or we agree to it as a gesture of goodwill.

5. Prices and shipping costs

5.1. All prices quoted in the online shop are in euros (EUR) and include the applicable statutory value added tax .

5.2. Shipping costs may apply in addition to the stated product prices. The amount of the shipping costs will be displayed during the ordering process and in a separate shipping cost overview.

5.3. If discount promotions or vouchers are offered, the respective conditions apply (e.g. validity period, minimum order value).

6. Payment terms

6.1. The payment methods available in our shop (e.g. credit card, PayPal, Klarna, instant bank transfer, etc.) will be displayed to you during the ordering process.

6.2. Payment is made in advance or immediately , depending on the chosen payment method.

6.3. When using payment service providers (e.g. PayPal, Klarna etc.), the respective terms of use of the payment service provider also apply.

6.4. If chargebacks or payment defaults occur for reasons attributable to you, we are entitled to pass on any resulting costs to you.

7. Delivery, shipping and delivery times

7.1. Delivery will be made to the delivery address you provided.

7.2. The respective delivery times are indicated in the shop or during the ordering process.
Personalized products may have longer production and delivery times, depending on the complexity.

7.3. We deliver to the countries listed in the shop. If certain countries are not listed, delivery to those countries is not currently planned.

7.4. Should we exceptionally be unable to deliver an item, we will inform you immediately. Any payments already made will be refunded to you in this case.

8. Retention of title

The delivered goods remain our property until the purchase price has been paid in full.

9. Right of withdrawal

9.1. Consumers within the meaning of § 13 BGB generally have a statutory right of withdrawal for distance contracts.

9.2. Exception for personalized products:
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (§ 312g para. 2 no. 1 BGB).
This applies in particular to our personalized products .

9.3. For non-personalized items, our separate cancellation policy applies, which you can access on our website.

10. Warranty (Liability for Defects)

10.1. The statutory warranty rights apply in accordance with §§ 434 ff. BGB.

10.2. You should notify us of any obvious defects as soon as possible, ideally within 14 days of receiving the goods. This helps us with processing your claim, but is not a prerequisite for asserting your statutory rights.

10.3. In the event of a defect, you are initially entitled to subsequent performance (repair or replacement). If subsequent performance fails, you can reduce the purchase price or withdraw from the contract.

10.4. Slight color variations compared to the screen display may be due to technical reasons and do not necessarily constitute a defect.

11. Liability

11.1. We are liable without limitation for damages.

  • resulting from injury to life, body or health caused by an intentional or negligent breach of duty by us, our legal representatives or agents,
  • as well as for other damages resulting from an intentional or grossly negligent breach of duty by us, our legal representatives or vicarious agents.

11.2. In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), our liability is limited to the foreseeable, typically occurring damage. Cardinal obligations are those whose fulfillment is essential for the proper performance of the contract and on whose compliance you may regularly rely.

11.3. Any further liability is excluded.
The limitations of liability also apply in favor of our legal representatives and agents.

11.4. The provisions of the Product Liability Act remain unaffected.

12. Copyrights and usage rights

12.1. The designs, images, texts, and other content used in the shop are subject to copyright and/or other intellectual property rights. Use outside of purchase and private purposes is not permitted without our express consent.

12.2. If we create individual designs for you, the copyrights remain with us unless expressly agreed otherwise. You receive a simple right of use for private purposes of the purchased product.

13. Use of the website, third-party providers & Shopify

13.1. Our online shop is operated via the Shopify Inc. platform. Shopify provides us with the technical infrastructure through which we offer our products.

13.2. Our website may contain links to third-party websites or services. We are not responsible for the content, functionality, or privacy practices of such external sites. The respective terms and privacy policies of the third-party providers apply.

14. Data protection

The transmission and processing of personal data takes place exclusively within the framework of our privacy policy , which you can view at any time on our website.

Please read our privacy policy to learn how we collect, use and protect your data.

15. Online Dispute Resolution & Consumer Arbitration

15.1. The European Commission provides a platform for online dispute resolution (ODR platform), which you can find at the following link:
https://ec.europa.eu/consumers/odr/

15.2. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

16. Final Provisions

16.1. The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). With respect to consumers, this choice of law applies only to the extent that it does not deprive them of the mandatory consumer protection provisions of the state in which they have their habitual residence.

16.2. Should individual provisions of these Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provision.

16.3. Amendments or additions to these Terms and Conditions must be in written form, unless a stricter form is prescribed by law.

Terms and Conditions

General Terms and Conditions (GTC)

for the online shop Artimoo Store – artimoo.com

1. Scope

1.1. These General Terms and Conditions (hereinafter referred to as "GTC") apply to all orders placed by consumers (§ 13 BGB) via our online shop Artimoo Store under the domain artimoo.com .

1.2. Any differing terms and conditions of the customer will not be recognized unless we expressly agree to their validity in writing.

1.3. The contract language is German .

2. Contracting parties

The purchase agreement is concluded with:

Artimoo Store
Alt Fermersleben 80B
39122 Magdeburg
Saxony-Anhalt, Germany

Email: artimoo.store@gmail.com

3. Formation of the contract

3.1. The presentation of the products in the online shop does not constitute a legally binding offer , but rather an invitation to submit an order (invitatio ad offerendum).

3.2. By clicking the "Buy now" / "Order with obligation to pay" button, you submit a binding offer to conclude a purchase agreement for the goods contained in the shopping cart.

3.3. After submitting your order, you will first receive an automatic confirmation of receipt by email. This confirmation merely documents that we have received your order and does not yet constitute acceptance of your offer.

3.4. The contract only comes into effect when we:

  • We will explicitly accept your order via email as an "order confirmation" or
  • We will send the goods to you and confirm the shipment via email.

3.5. We store the contract text (order details and terms and conditions). You can view the terms and conditions at any time on our website. The order details will be sent to you by email and, for security reasons, are no longer directly accessible online.

4. Personalized Products

4.1. A large part of our product range consists of personalized or custom-made products (e.g. with names, texts, motifs or designs created specifically according to your specifications).

4.2. You are responsible for ensuring that the content you submit (texts, names, images, designs, etc.) is correct and does not infringe any third-party rights (e.g., copyrights, trademark rights, personality rights).
You are solely liable for any legal infringements caused by content you provide; you indemnify us against all third-party claims in this respect.

4.3. Please carefully check your entries (e.g., names, dates, colors, designs) before submitting your order. Subsequent changes are generally not possible once production has begun.

4.4. Personalized products are excluded from the right of withdrawal according to § 312g para. 2 no. 1 of the German Civil Code (BGB). Cancellation or return is generally not possible unless there is a defect or we agree to it as a gesture of goodwill.

5. Prices and shipping costs

5.1. All prices quoted in the online shop are in euros (EUR) and include the applicable statutory value added tax .

5.2. Shipping costs may apply in addition to the stated product prices. The amount of the shipping costs will be displayed during the ordering process and in a separate shipping cost overview.

5.3. If discount promotions or vouchers are offered, the respective conditions apply (e.g. validity period, minimum order value).

6. Payment terms

6.1. The payment methods available in our shop (e.g. credit card, PayPal, Klarna, instant bank transfer, etc.) will be displayed to you during the ordering process.

6.2. Payment is made in advance or immediately , depending on the chosen payment method.

6.3. When using payment service providers (e.g. PayPal, Klarna etc.), the respective terms of use of the payment service provider also apply.

6.4. If chargebacks or payment defaults occur for reasons attributable to you, we are entitled to pass on any resulting costs to you.

7. Delivery, shipping and delivery times

7.1. Delivery will be made to the delivery address you provided.

7.2. The respective delivery times are indicated in the shop or during the ordering process.
Personalized products may have longer production and delivery times, depending on the complexity.

7.3. We deliver to the countries listed in the shop. If certain countries are not listed, delivery to those countries is not currently planned.

7.4. Should we exceptionally be unable to deliver an item, we will inform you immediately. Any payments already made will be refunded to you in this case.

8. Retention of title

The delivered goods remain our property until the purchase price has been paid in full.

9. Right of withdrawal

9.1. Consumers within the meaning of § 13 BGB generally have a statutory right of withdrawal for distance contracts.

9.2. Exception for personalized products:
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (§ 312g para. 2 no. 1 BGB).
This applies in particular to our personalized products .

9.3. For non-personalized items, our separate cancellation policy applies, which you can access on our website.

10. Warranty (Liability for Defects)

10.1. The statutory warranty rights apply in accordance with §§ 434 ff. BGB.

10.2. You should notify us of any obvious defects as soon as possible, ideally within 14 days of receiving the goods. This helps us with processing your claim, but is not a prerequisite for asserting your statutory rights.

10.3. In the event of a defect, you are initially entitled to subsequent performance (repair or replacement). If subsequent performance fails, you can reduce the purchase price or withdraw from the contract.

10.4. Slight color variations compared to the screen display may be due to technical reasons and do not necessarily constitute a defect.

11. Liability

11.1. We are liable without limitation for damages.

  • resulting from injury to life, body or health caused by an intentional or negligent breach of duty by us, our legal representatives or agents,
  • as well as for other damages resulting from an intentional or grossly negligent breach of duty by us, our legal representatives or vicarious agents.

11.2. In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), our liability is limited to the foreseeable, typically occurring damage. Cardinal obligations are those whose fulfillment is essential for the proper performance of the contract and on whose compliance you may regularly rely.

11.3. Any further liability is excluded.
The limitations of liability also apply in favor of our legal representatives and agents.

11.4. The provisions of the Product Liability Act remain unaffected.

12. Copyrights and usage rights

12.1. The designs, images, texts, and other content used in the shop are subject to copyright and/or other intellectual property rights. Use outside of purchase and private purposes is not permitted without our express consent.

12.2. If we create individual designs for you, the copyrights remain with us unless expressly agreed otherwise. You receive a simple right of use for private purposes of the purchased product.

13. Use of the website, third-party providers & Shopify

13.1. Our online shop is operated via the Shopify Inc. platform. Shopify provides us with the technical infrastructure through which we offer our products.

13.2. Our website may contain links to third-party websites or services. We are not responsible for the content, functionality, or privacy practices of such external sites. The respective terms and privacy policies of the third-party providers apply.

14. Data protection

The transmission and processing of personal data takes place exclusively within the framework of our privacy policy , which you can view at any time on our website.

Please read our privacy policy to learn how we collect, use and protect your data.

15. Online Dispute Resolution & Consumer Arbitration

15.1. The European Commission provides a platform for online dispute resolution (ODR platform), which you can find at the following link:
https://ec.europa.eu/consumers/odr/

15.2. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

16. Final Provisions

16.1. The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). With respect to consumers, this choice of law applies only to the extent that it does not deprive them of the mandatory consumer protection provisions of the state in which they have their habitual residence.

16.2. Should individual provisions of these Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provision.

16.3. Amendments or additions to these Terms and Conditions must be in written form, unless a stricter form is prescribed by law.